Account Service

Account Supervisor

Minneapolis, Minnesota   |   Full Time

Position: Account Supervisor

Department: Account Management

Accountable to: Account Director

Who You Are

  • You’re curious about a client’s business and strategy
  • You love building relationships and getting new business
  • You are a high-energy problem solver
  • You’re relentlessly inquisitive about new ideas and a champion of great work
  • You love thinking about how consumers interact with your clients’ brand across all channels
  • Your attention to detail is second to none
  • You want to lead and mentor others
  • You play well with others, are adaptable to change and work well under pressure
  • If you don’t know something, you’re eager to dig in and learn

What You’d Do

  • Build and manage client business through strategic leadership
  • Independently manage day to day business
  • Develop and maintain positive and productive client and agency relationships
  • Create and deliver effective holistic marketing plans
  • Represent the client's needs to the agency and the agency's mission to the client
  • Gather, prioritize, summarize and disseminate client business needs
  • Participate in and lead client presentations and internal meetings
  • Be an expert on client’s business internally, keeping the agency informed, focused and enthused about the business
  • Establish budgets, monitor spending activity and provide ongoing reports to account team
  • Proactively seek out day-to-day opportunities to increase client and agency business
  • Enable growth and development, and manage daily activities of Account Manager
  • Perform other duties as assigned from time to time to meet the changing needs of the agency


What You’ve Done

  • Bachelors or Master's degree in Marketing, Communications, or Business or equivalent experience
  • Proven ability to manage projects to successful completion, multi-task, and work within tight deadlines
  • 5+ years of agency experience
  • Experience in digital and social
  • Production experience preferred

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