Account Service

Account Director

Minneapolis, Minnesota
Work Type: Full Time
NOTE:  THIS IS AN IN-OFFICE POSITION, REQUIRING 3 DAYS IN THE MINNEAPOLIS OFFICE EACH WEEK.  ONLY THOSE WHO LIVE IN/AROUND THE TWIN CITIES OR ARE WILLING TO RE-LOCATE WILL BE CONSIDERED.
 
Who You Are
  • You’re curious about a client’s business and strategy
  • You love building relationships and driving/securing new business (specifically organic account growth)
  • You are a strategically minded, relentless problem solver who keeps both the bottom line and relationship health top of mind
  • You aren’t interested in just punching in and out for a 9-5 job. You want a place where you will be challenged, grow and take your career to the next level
  • You’re relentlessly inquisitive and interested in a variety of topics and conversations
  • You are an advocate for new ideas and a champion of great work across departments
  • You see account management as creative and invaluable role to the team and business
  • You know how to be a strong creative partner especially understanding how to evaluate and give feedback on creative work
  • You love thinking about how consumers interact with your clients’ brand across all channels
  • You have excellent communication skills, at all levels, and a sensitivity and attention to detail
  • You understand what to internalize and what to let go of, with a high level of emotional intelligence
  • You have strong negotiation skills and know how to write detailed statements of work, with appropriate record and budget keeping
  • You are adaptable to fast, constant change and work well under pressure
  • You are always professional, whether in the office or hybrid working
  • You can work in the Minneapolis office regularly, in person.
  • You can travel.
What You’d Do
  • Enthusiastically and professionally represent and advocate for Martin Williams and BBDO MW working on the 2nd largest book of business in Omnicom (the parent company of BBDO MW)
  • Provide day to day project, client and business oversight working closely with the MW team, our clients, and our agency partners that make up the IAT
  • Evaluate work whether it be strategic documents, creative output, campaign ideas, etc.
  • Have an educated opinion on the work, our client’s business and the category we work in
  • Internalize the business strategy, goals and KPIs enough to contribute meaningfully to them
  • Apply entrepreneurial thinking to recognize and seize business opportunities
  • Ensure outstanding client service to our clients and IAT partners in particular
  • Partner with the team on overall quality and presentation of agency work
  • Help the GAD and Sr. Project Manager handle account profitability with an understanding of account reviews, forecasting, P+L
  • Support the SVP and IAT lead as appropriate
  • Laugh and learn
What You’ve Done
  • Bachelor’s degree is required
  • Proven ability to manage Integrated marketing projects with high levels of client involvement, multi-tasking, multiple work streams, budget management and tight deadlines
  • Minimum of 8-10 years of agency experience required, preferably at an integrated agency or Branding/Creative agency
  • IAT experience a plus
  • Successfully handled high pressure, high stress situations with a smile

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