Account Service

Group Account Director

Minneapolis, Minnesota
Work Type: Full Time
Title:                   Group Account Director
Department:        Account Management
Accountable to:   SVP, Director of Account Management

Who You Are
    You’re curious about a client’s business and strategy
    You love building relationships and driving/securing new business (both organic and net new)
    You are a strategically minded, relentless problem solver who keeps both the bottom line and relationship health top of mind
    You’re relentlessly inquisitive and interested in a variety of topics and conversations
    You are an advocate for new ideas and a champion of great work across departments
    You know how to be a strong creative partner especially understanding how to evaluate and give feedback on creative work
    You love thinking about how consumers interact with your clients’ brand across all channels
    You have excellent communication skills, at all levels, and a sensitivity and attention to detail
    You understand what to internalize and what to let go of, with a high level of emotional intelligence
    You have strong negotiation skills and know how to write detailed statements of work, with appropriate record and budget keeping
    You want to lead and mentor others
    You are adaptable to fast, constant change and work well under pressure
    You are always professional, whether in the office or remote working.
    You can travel.  (Sometimes, there is nominal advance notice, though we try to avoid last minute situations whenever we can.)

What You’d Do
    Enthusiastically and professionally represent and advocate for Martin Williams
    Provide strategic thinking and a broad business perspective to the client and agency teams in order to develop and implement effective marketing that meets   brand objectives, KPIs and agency goals
    Evaluate work whether it be strategic documents, creative output, campaign ideas, etc.
    Foster and identify innovative thinking, sound strategy and creative ideas
    Contribute to the development of the agency and culture as a whole
    Apply entrepreneurial thinking to recognize and seize business opportunities, particularly on set book of business (i.e., assigned account or accounts)
    Ensure outstanding client service by anticipating potential problems, assessing appropriate solutions and taking action to avoid and/or resolve conflicts
    Responsible for overall quality and presentation of agency work
    Manage account profitability with an understanding of account reviews, forecasting, P+L
    Manage, coach and/or motivate account personnel, including but not limited to any team members that directly report to this position, to develop future agency leaders
    Increase agency revenue through organic growth or new business opportunities
    Perform other duties as assigned from time to time to meet the changing needs of Martin Williams


What You’ve Done
    Bachelors or Master's degree in Marketing, Communications, or Business or equivalent
    Proven ability to manage Integrated marketing projects with high levels of client involvement, multi-tasking, multiple work streams, budget management and tight deadlines
    15+ years of agency experience minimum, preferably at an integrated agency or Branding/Creative agency
    Experience leading Brand, Brand Strategy or Integrated Agency accounts/projects a must

Why You Want This Job
    Like us, you believe in the power of curious. At Martin Williams, we are hardwired to question the way it’s always been done. Because not pushing forward leaves brands behind. If this resonates with your inner curiosity, please join us.

At Martin Williams, collaboration is at the heart of everything we do. And true collaboration only happens when we can all come together without judgment.  We work hard every day to help create a culture where we’re free to be ourselves.  We embrace the differences of all of us, inclusive of race, ethnicity, disability, gender identification and sexual orientation.   Different helps power our creativity.  Different makes us better.


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